Contract Management Maturity Model
Do you think your organization can perform better if a mature system exists for contract management and compliance? Implementing a better model depends on evaluating the existing strategy and finding room for improvement. The contract management maturity model (CMMM) can help you develop your contract management strategy to analyze the existing one and move further through the model.
What is a Contract Management Maturity Model (CMMM)?
The contract management maturity model assesses an organization’s existing contract management strategy and provides a proper roadmap to move to the next stage. With the implementation of this model, you can make the entire contract handling and implementation process more aligned.
Also, with this model, you’ll have a benchmark to compare your performance with the best practices in the industry. Additionally, you can track your performance over time.
Finding the Maturity of the Contract Management Strategy
CLM Maturity Assessment conducted via CMMM Model has different stages. Comparing your organization’s existing practices with those outlaid in the model can tell you your organization’s current stage. Also, it provides you with a list of activities you can implement in your organization to move to the next stage of the model, ensuring a better overall management outlook for your organization.
With regular assessment, you’ll not only be aiming at continuous organizational improvement but also be able to identify the contract risks that wouldn’t be visible otherwise.
Outcomes of CLM Maturity Assessment
Below are the primary outcomes of the CLM Maturity Assessment:
● Lets you collect real-time information about your contract management system
● Covers multiple aspects of contract management
● Assess the maturity level of each element of managing the contract
● Provides you with an organization-wide maturity level
● Highlights the essential problems in the existing processes
● Comparing assessment results at different times can allow you to analyze the organizational progress
● Offers you the reason for the lack of improvement between the two assessments
● Provides you with a draft plan for the improvement
How to Use a Contract Management Maturity Model?
The Contract Management Maturity Model works through a survey form, which covers multiple focus areas of a contract management environment. These include the
● Governance environment
● Change management
● Performance management
● Contract disengagement
● Financial management
● Dispute management
● CLM Staff, technologies, and assurance management.
The survey provides an ideal scenario that will make a perfect organization. The respondents’ responses about the existing practices in the organization will highlight the divergence. Analyzing this deviation can help you place your organization in one of the levels discussed in the section below.
Activities of a CLM Maturity Assessment
Here are the levels highlighted by the CLM Maturity Assessment and the activities included in each stage. You can use it as a reference to analyze your standing:
Level 1 – Initial, Undefined and Unpredictable
At this level, there are no processes or formal documentation in place. The contracts might or might not be formally signed. The compliance with the terms highlighted and the organizational functions aren’t evaluated. Manual working is encouraged and used in such organizations.
Level 2 – Locally Managed (Repeatable)
The next level in the CLM Maturity Assessment is the locally managed organizations. Such organizations have temporary processes in place, but following them is not mandatory. Besides, no dedicated team members are performing these duties, which makes the entire process highly reliant on informal practices.
Level 3 – Defined and Decisive
In Level 3, the process is well-defined, with mandatory processes in place. Senior management is also involved at this stage, which makes the entire process accountable. Also, the team dedicated to contract management is trained and fully aware of the duties they need to carry out.
Level 4 – Managed, Proactive, and Profitable
Contract CMM inspection at this stage ensures that the processes are fully aligned with the business process of the organizations. A step-by-step procedure is laid out for compliance, and metrics are set to evaluate the performance. Regular evaluations of the internal systems are conducted for betterment.
Level 5 – Systematically Optimized, Continuously Improved
This is the highest maturity level in the CMMM Model. The processes are streamlined organization-wide, providing the utmost ease to all the stakeholders. Additionally, the contract obligations are well met and continuously analyzed for improvements. Creation, execution, compliance, and analysis – all contract stages are fully optimized.
How to Determine your CLM Maturity Level?
With the CLM Maturity survey form available online, you can involve the senior management to answer the questions. The answers highlighted in the state will provide insight into what your organization currently follows practices. So, you can categorize your organization according to that maturity level.
By setting up the time of the following assessment and repeating it, you can even find the improvement level. Regular analysis of your organization’s condition can help you make a gradual process.
Tips for Using CLM Maturity Assessment Results for Organizational Benefit
The results from the CLM Maturity Model can help improve your organization. Here are a few tips that might help you get better:
● Conduct an Unbiased Analysis – While answering questions about contract management at your organization, you must assess with an unbiased approach. Only then can you get your organization’s current standing and maturity level.
● Implement the Formal Change Management Process – When moving to the next maturity level, it is vital to implement standard change management, which involves unlearning, learning, and reinforcing.
● Carry Out Regular Audits – With regular audits of the existing practices in your organization, you’ll determine the improvements implemented from one assessment to the next. It will give you a better idea of the improvement level and your deficiencies.
CLM Maturity Assessment Model is built to help organizations analyze their processes and compliance with the contract management processes. By assessing your organization through the Contract Management Maturity Model, you can determine the current maturity level and the activities you must include in your business to move to the next level.
As the CLM Maturity Model allows for regular assessments, you can easily measure the improvement in the policies and processes over time.